Manhattan, KS Dog Poop Company Teams Up with Silicon Valley Startup to Revolutionize Pooper Scooper Service Industry
That a bold move Cotton!
In a groundbreaking move for the pooper scooper industry, Poo Squad, an up and coming leader in the pet waste removal service business, has entered into a multiyear partnership with SERV, a cutting-edge Silicon Valley startup. This collaboration aims to transform the way pooper scooper businesses operate, combining the strengths of both companies to create an industry-changing operations platform.
A Game-Changing Partnership for Poo Squad
Founded in 2017 by Jamie Coones in Manhattan, Kansas, Poo Squad has quickly expanded nationwide with 21 locations. The company’s success is built on delivering top-tier customer service, but like many pooper scooper businesses, Poo Squad faced challenges with technology—especially in finding a CRM and routing system that could cater to its unique needs.
That’s where SERV comes in. Founded by tech veterans from Amazon and Doordash, SERV is dedicated to empowering pooper scooper businesses through AI, smart routing, and integrated communications. The partnership between Poo Squad and SERV is a perfect match, with both companies sharing a vision to revolutionize the pooper scooper experience.
“We are thrilled to be partnering with SERV to take Poo Squad to the next level,” said Jamie Coones, founder of Poo Squad. “Since we started, we’ve struggled to find a technology platform that could effectively combine CRM with marketing automation, top notch communications and automated smart routing. We want our customers to be able to have a 100% frictionless experience. They should never have to reach out to us for anything if they don’t want to. They should be able to book service, stay up to date in real time, see and change anything to do with their account or service and be able to cancel service all within a few clicks without ever having to talk to anyone. They should never have to worry about who is coming or when they are going to be there. SERV not only embraced the challenge but also brought an inspiring approach to customer service and innovation.”
Innovations on the Horizon for Dog Waste Removal Services
This collaboration will introduce several new AI-driven products aimed at enhancing booking and service operations in the pooper scooper industry. Among these is “Express,” an ultra-efficient checkout designed for instant booking of ongoing pet waste removal services, and “Smart Routing,” which will fully automate dispatching and route planning operations. These innovations promise to elevate Poo Squad’s ability to provide seamless, efficient services to its customers.
“From our first meeting, it was clear that Jamie shared our vision to revolutionize the service experience,” said Nickhil Bhave, CEO and co-founder of SERV. “At SERV, we’re committed to empowering pooper scooper and home service entrepreneurs with simple, powerful tools. With the right technology and brand values, local owner-operators can offer homeowners a red-carpet service experience. We’re excited to help Poo Squad achieve this vision and drive explosive growth.”
The Future of Pooper Scooper Services with Poo Squad
The partnership is not just about technology; it’s about shared values and a commitment to making a difference in the pooper scooper and all other home service industries. SERV co-founder Brian Sommers emphasized the potential impact of the collaboration: “Jamie will create hundreds of dog poo millionaires with a little help from SERV. The growth of Poo Squad from a small startup to a national pooper scooper company is remarkable, and it continues to inspire our innovations.”
For Jamie Coones, this partnership marks the beginning of a new era for pooper scooper services. “I never imagined when I started Poo Squad that I’d be sitting in a conference room with software developers discussing how tech and dog poop could change our lives,” he said. “But that’s exactly what’s happening. The revenue potential for our current pooper scooper locations is incredible, and SERV will allow us to expand our footprint and open new locations with limitless scale. I can’t wait to see how this partnership evolves.”
With software development and testing already underway, Poo Squad and SERV are gearing up for a nationwide rollout across all pooper scooper franchises this fall. This partnership is poised to set new standards in the pooper scooper industry, blending technology and customer service in a way that could reshape the market for years to come.
For more information about Poo Squad and how you can join the leading pooper scooper team and start your own location, visit https://www.poosquad.com. To learn more about SERV and its innovative solutions for pooper scooper services, check out https://goserv.com.

Author: Chief Scooper
Jamie Coones is the founder of Poo Squad. He started the original location in Manhattan, KS in 2017 and has since licensed the brand to another 20 other owners with locations across the country.
